An overview of some of the deeper level maintenance features used with participants.
Getting Where You Need To Be
From the main Event Dashboard, click through Participants and then Participant Maintenance. This will open the Participants Maintenance page.
Participants Maintenance Page
This dashboard is where you can get help on managing your participants by highlighting data issues that should be addressed.
Duplicate Emails
The Maintenance: Duplicate Emails page is used to view participants that share an email address but have different participant numbers. This causes issues for online bidding since we don't know which participant they are when they sign in.
Duplicate Names
The Maintenance: Duplicate Names page is used to view participants that share the same name but have different participant numbers. This may cause some conflicts when logging in or tracking activities. These participants can be linked or merged as needed.
Link Participants
The Maintenance: Link Participants page will help you link participants that the system determines should be linked.
Multiple Tickets
The Maintenance: Multiple Tickets page can be used to create new participants as guests for participants that currently have multiple tickets assigned to them.