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It's a handy place to return whenever you need quick access to guides, training, or support.
Start Here
New to Auctria? Start here to learn the basics and set up your event with confidence.
- Getting Started With Auctria — Step-by-step guidance to help you launch your first event.
- Auctria Welcome Calls — Join a live welcome or orientation call with our Customer Success team to get your questions answered about tickets, auctions, event-day, and more!
- Auctria Webinars — Access live and recorded sessions hosted by the Auctria team.
Need Help?
Click the chat icon in the top-right of your event dashboard to start a conversation with our Support team or search the User Guide.
An example Support Chat icon from a demonstration event.
Learning & Training
Get hands-on with Auctria's learning tools, live sessions, and on-demand content.
Auctria Academy
Explore self-service resources and training videos to master the Auctria platform.
- User Guide — Comprehensive manual for all core Auctria functions.
- Day-Of Training — Video library and downloads for event-night training.
- Academy Courses — Online courses to master Auctria's features.
Auctria Support
Access live support and setup assistance from dedicated Launch and Support specialists.
- Auctria Launch — Purchase additional setup and support for your event.
- Auctria Assist — Book a call and get ad-hoc platform support.
Auctria Fundraising Resources
Resources to take your event to the next level and learn from the Auctria community.
- Fundraising Articles — Tips and guidance to grow your fundraising knowledge.
- Auctria Spotlight — Learn from real events successfully using Auctria.
- Freebies — Templates, guides, and other free resources.
Templates & Downloads
Helpful templates and visual resources to make your event setup faster and easier.
Image & Design Templates
- Auctria Image Library — A shared collection of ready-to-use images for items like tickets, sponsorships, and more.
- Canva Templates — Use these free templates in Canva to create your own custom visuals:
Volunteer Cheat Sheets
Downloadable guides to help your event-night team stay organized and confident:
Guest Guides
Our printable guest guides can be provided on event night to help keep your guests' experience smooth:
Mobile App Cheat Sheets
We offer downloadable/printable cheat sheets with QR codes to help your guests download the Mobile Bidding App on event night with their iOS and Android devices:
- Mobile Bidding Flyer (PDF)
- Mobile Bidding Flyer (.docx) — downloadable Word template