Edit Users
Modify user settings and permissions for your organization.
You can update user details at any time to change their permissions, adjust their settings, or modify their profile information. This is useful when someone's role changes or you need to grant different levels of access.
How to Edit a User
Step 1: Navigate to the Users List
- From the main Event Dashboard, click Organizations in the sidebar
- Click Users to view all users in your organization
Step 2: Open User Details
To access a user's settings, you can:
- Double-click on their row in the list, or
- Click the pencil icon at the far right of their row
This opens the User Details page where you can make changes.
What You Can Edit
User Options
On the User Details page, you can modify:
Permission Level
Change the user's default permission level for all events in your organization. Choose from None, Read Only, User, Power User, or Admin.
See Understanding User Permissions for details on what each permission level allows.
Cannot Change Email Address
You cannot change a user's email address (their login identity). If someone needs to use a different email address, you'll need to replace the user. See Replace User for step-by-step instructions.
Event-Specific Permissions
In addition to their default permission level, you can give users different permissions for individual events. This is helpful when someone only needs access to certain events or requires different permission levels depending on which event they're working on.
To set event-specific permissions, see Event Permissions for detailed instructions.
Common Editing Tasks
Promoting a volunteer to Power User: If a volunteer starts taking on more responsibility, you can increase their permission level from User to Power User so they can delete records and perform bulk operations.
Temporarily granting Admin access: Use the "Is an Administrator" checkbox to quickly give someone full access for a limited time, then uncheck it when they no longer need it.
Adjusting access after an event: After an event ends, you might want to change volunteers from User permission to Read Only so they can still view data but not make changes.
Restricting access to specific events: Set someone's default permission to None, then grant them access only to the events they need through event-specific permissions.
Tips for Managing User Permissions
Review regularly: As your team changes and events wrap up, periodically review user permissions to ensure everyone has appropriate access.
Document permission changes: Keep notes about why you changed someone's permissions, especially for temporary changes like granting Admin access.
Test after changes: If you're unsure how a permission change will affect someone's access, you can test by logging in with their account (if appropriate) or asking them to verify they can access what they need.
Be conservative: When in doubt, start with more restrictive permissions and increase access as needed. It's easier to grant more permissions than to fix problems caused by too much access.
Last reviewed: February 2026